Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@zelpum.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Zelpum is operated by Shenzhen Xiangweng Import & Export Trading Co., Ltd.
Company Name: Shenzhen Xiangweng Import & Export Trading Co., Ltd.
Address: Room 205, No. 22, Lane 3, Caowei Village, Caowei Community, Hangcheng Subdistrict, Bao'an District, Shenzhen, Guangdong, China
Phone: +86 18624588197
Email: support@zelpum.com